Shipping policy

Thank you for shopping with Nue Aesthetics and Wellness. We are committed to processing and shipping your order as quickly as possible.

Shipping Availability

We currently ship within the United States only. We do not offer international shipping at this time.

Order Processing

Orders are typically processed within 1 to 3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays. Processing times may be longer during high volume periods, promotions, or holidays.

Shipping Times

Delivery times vary based on the shipping method selected at checkout and the destination of your order. Shipping time estimates are provided by the carrier and are not guaranteed.

Shipping Rates

Shipping charges are calculated at checkout based on your order and delivery location unless otherwise stated on the website.

Order Tracking

If tracking is available for your shipment, you will receive tracking information once your order has shipped.

Delays

We are not responsible for shipping delays caused by carriers, weather, holidays, incorrect shipping information, or events outside our control. Delivery dates are estimates only and are not guaranteed.

Incorrect Shipping Information

Please make sure your shipping address is correct before submitting your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost, damaged, or delayed, please call us at 707-775-7393 as soon as possible so we can help review the issue.

Please inspect your order upon arrival and contact us right away if your item arrives damaged or if you receive the wrong item.

Returns and Shipping Charges

For information about returns, refunds, and exchanges, please review our Return Policy. Original shipping charges are non refundable unless otherwise required by law.

Contact Information

If you have questions about shipping, please call us at 707-775-7393.